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COMMERCIAL ENQUIRIES - FREQUENTLY ASKED QUESTIONS

A large number of organisations around the world have used one or more of the Official Images for commercial projects. It is one of the key objectives for Royal Images to help commercial organisations use these images for such projects.

Below, you will see a number of useful points that have been raised with us in the past. Hopefully, you will find the answer to your query but if not, please do not hesitate to contact us.

Can any organisation use these images?
Do you have to get approval?
Do you need to submit designs for approval?
How long does the process take?
Does Royal Images ever refuse usage?
How is the image sent to me?
Can we request a small image sent for producing a mock-up design for approval?
How much does it costs?
How do you pay the license fee?
Once you have the image can you use it for other projects within your organisation?
What period of time is the license granted for?
What parts of the World can you sell your products in?
Do you have to pay another fee if you need to produce more of the items that have already been authorised?
What constitutes a change of design?
Can I crop or retouch the image

Can any organisation use these images?
Yes, every application is assessed independently and every application submitted using our commercial enquiry form is evaluated on its own merits.
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Do you have to get approval?
Yes, every image is copyright protected and therefore ANY unathorised use of ANY of these images will be a breach of the copyright law.

Do you need to submit designs for approval?
If possible, but this is not essential but in some cases may be asked for before approval can be granted.
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How long does the process take?
This depends on the project, the content and the nature of use. In some cases it is straightforward and can be completed within 24 hours but in other cases it may take a lot longer due to your application needing approval from various people.
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Does Royal Images ever refuse usage?
Yes. If it is an inappropriate usage or if it is felt that it would be harmful to any member of the Royal family then permission will not be granted. It is important for us to point out that our decision is final and cannot be overturned.

How is the image sent to you?
Normally, once approval has been granted you will be sent the image via email to the size required which is set to the resolution of 300 dpi.
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Can we request a small image for producing a mock design for approval?
Yes, this is possible and is available on request. The image will be a low resolution image only to be used for producing your artwork for approval but this must not be used for anything else. By us sending you this image we must make it clear that this does not imply that you have been given approval or that your application has been accepted.
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How much does it costs?
This depends on the project and each project is priced on its own merits.
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How do you pay the license fee?
You can pay by cheque, bank transfer (details will be given to you on request) or online.
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Once you have the image can you use it for other projects within your organisation?
No. If you wish to use the image for other projects then you will need to submit an application form and start the approval process once again. As you are already known to us then this does make the process a lot quicker but does not mean that approval will be granted.
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What period of time is the license granted for?
There is no time limit on the approval so long as it is for the same item. It is important that you do not change the approved design in any way otherwise you will need to submit your application for approval once again.
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What parts of the World can you sell your products in?
You can sell your products anywhere you wish as this will not effect the copyright agreement or usage that you have been given. For example, if you are granted permission to produce 500 items for sale in the UK and find it is a great success and wish to then sell that same item in USA then you do not need to notify us.
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Do you have to pay another fee if you need to produce more of the items that have already been authorised?
No. We are more than happy for you to produce and sell more items that you have been granted approval although this design must not change in anyway whatsoever.
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What constitutes a change of design?
If you make any change to the final design that was approved by Royal Images will be viewed as a change to the original design. For example, a simple but obvious change that required a new application to be submitted was a Company was granted permission to produce a number of 6" commemorative plates with the image of the HM The Queen in the middle but they then wanted to produce 7" plates and this therefore required a new approval to be submitted. In this case, permission was granted on the same day as the application was submitted.

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Can I crop or retouch the image
No, cropping or retouching of any image will be allowed. In some circumstances cropping of the background may be permitted but please speak to us before you incur any cost in producing mock ups etc...
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